LABORATORY SERVICES AGREEMENT
Last Updated: Jan 19, 2022
Effective January 19, 2022
The following terms and conditions (“Agreement”) between modMD, PC (“modMD”) and you (the “Client”) apply to the laboratory services (the “Services”) offered by modMD as mutually agreed to herein by the Parties, and shall be effective until or unless there is a signed agreement between the parties otherwise governing the Services. modMD and Client shall hereinafter collectively be referred to as the “Parties” and each a “Party.
1. Services
modMD shall furnish to Client the laboratory services (the “Services”) described in an applicable Statement of Work (“SOW”). modMD reserves the right in its sole and absolute discretion to suspend, terminate, amend or modify and of the Services, which modifications shall take effect upon ten (10) days’ prior notice to Client, unless any such modifications is a result of changes in any statute, rule or regulation applicable to any Services or either or both Parties, in which event such modifications shall take effect immediately upon notification thereof to Client. If Client objects to any such modifications, Client may terminate this Agreement by providing written notice to modMD upon receiving notice thereof. Client shall provide modMD with such test subject information as modMD may request in order for modMD to conduct the testing and comply with applicable law, including but not limited to public health reporting laws or guidance. Tests may be ordered only by a qualified health care professional within their lawful scope of practice.
2. Patient Portal
Subject to the terms and conditions of this Agreement, and where client elects to use modMD’s Patient Portal, modMD grants to Client and its patients a non-exclusive, non-transferable and non-sublicensable right to use the ModMD as hosted by ModMD. ModMD may add or remove capabilities to the ModMD Patient Portal at its sole discretion. modMD is the sole and exclusive owner of all right, title and interest in the ModMD Patient Portal.
3. Fees and Payments
modMD shall invoice Client weekly in arrears at the rates for Services set forth the applicable SOW. Payments are due and payable within ten (10) days of receipt of such invoice. All Fees are payable in United States dollars. In the event of late payment, modMD reserves the right to withhold delivery of any Services. Any amounts not paid when due shall accrue interest at the rate of one and one-half percent (1.5 %) per month or the highest rate permitted by applicable usury law, whichever is less, determined and compounded daily from the date due until the date paid. Payment of such interest will not excuse or cure Client’s breach or default for late payment. Further, if Client fails to pay all outstanding amounts within thirty (30) days after notice of late payment, Client will reimburse any costs or expenses (including reasonable attorneys’ fees) incurred by modMD to collect any such amounts. modMD may accept any check or payment in any amount without prejudice to modMD’s right to recover the balance of the amount due or to pursue any other right or remedy. No endorsement or statement on any check or payment or in any letter accompanying a check or payment or elsewhere will be construed as an accord or satisfaction. Client will be responsible for, and will promptly pay, all taxes, fees or charges levied or assessed by any governmental authority or agency based upon fees paid under this Agreement, except any taxes which may be levied or assessed on the net income or profit of modMD.
4. Term and Termination
4.1 The term of this Agreement shall commence on the Effective Date and continue for one (1) year (the “Initial Term”). Unless a Party notifies the other Party in writing at least thirty (30) days prior to the expiration of the Term (including any Renewal Term) of this Agreement of its decision not to renew this Agreement, this Agreement shall automatically renew for successive one (1) year periods (each a “Renewal Term”). The Initial Term as extended by each Renewal Term is sometimes herein referred to as the Term. The date of termination is herein referred to as the “Termination Date”.
4.2 Either Party may terminate this Agreement, without cause, upon ten (10) days’ notice to the other Party. Either Party may terminate this Agreement immediately (a) if the other Party fails to correct a material breach of this Agreement within 15 days after receipt of written notice of the material breach from the other Party; or (b) upon written notice to the other Party following: (i) the institution by or against the other Party of insolvency, receivership, or bankruptcy proceedings or any other proceedings for the settlement of the other Party’s debts; (ii) the other Party making an assignment for the benefit of creditors; or (iii) the other Party’s dissolution.
4.3 Notwithstanding the expiration or termination of this Agreement, Client shall remain obligated to pay any outstanding invoices and service charges due modMD pursuant to Section 3 and the provisions of Sections 6 through 24 shall survive such expiration or termination.
5. modMD Materials
Client may be provided copies of modMD’s marketing materials and trademarks for the sole purpose of promoting the Services. Any such use shall be in accordance with modMD’s trademark policies. It is expressly understood that this Agreement does not grant Client any interest in modMD’s trademarks or any other intellectual property rights.
6. Independent Contractor
The Parties acknowledge and Agree that modMD is performing the Services as an independent contractor and this Agreement does not establish any agency, partnership, or joint venture between the Parties. modMD shall hire/retain all modMD employees, contractors, or other personnel assigned by modMD to perform Services under this Agreement (“modMD Personnel”) and shall be responsible for the payment of all wages, appropriate expenses, employer's contribution to Social Security taxes, Medicare taxes, federal unemployment taxes, state unemployment taxes, state employment training taxes, state disability insurance and any other taxes imposed on, or required for payment by, an employer by any governmental entity. As between modMD and the Client, all modMD Personnel performing Services shall be deemed under the direction and control of modMD. modMD shall have the right to assign such personnel and services as it sees fit in order to provide the necessary Services, unless otherwise mutually agreed upon by the Parties in writing. modMD may change the modMD Personnel at will, in its sole and absolute discretion. All modMD Personnel performing Services shall be employees and/or independent contractors of modMD and shall not be deemed to be employees or have an employment relationship with Client.
7. Non-Solicitation
Client shall not directly or indirectly employ, accept applications from, or solicit any employee of modMD for the purpose of, or with the intent of, enticing such employee away from or out of modMD’s employ, on Client's own behalf or on behalf of any competitor of modMD, during the Term and within one (1) year thereafter, unless authorized in writing by modMD to do so.
8. Confidentiality
The Parties shall not provide copies of this Agreement, or otherwise disclose the terms of this Agreement, to any third party, without express prior written consent of the other Party, unless in response to a lawful subpoena or court order or otherwise required by applicable law. The Parties shall not identify or refer to this Agreement or to the relationship between modMD and Client in any advertising, sales promotion, website, press releases, or other publicity matters without the consent of the other Party, except as expressly contemplated under this Agreement. The Parties shall treat all information received hereunder or prepared pursuant to this Agreement as confidential and proprietary, and shall not reveal such information to any other persons, firms or organizations unless given express prior written authorization by the non-disclosing Party or unless required by applicable law. Upon termination of the Services hereunder and upon Client’s request, modMD shall return or destroy all materials received by or prepared by Client excluding any property, documents or materials that are proprietary to modMD’s business operations or as otherwise required by law. Use of data is subject to modMD’s Privacy Policy posted at https://www.modmdlabs.com/privacy-policy.
9. Privacy
modMD is a “covered entity” under HIPAA. modMD’s current Notice of Privacy Practices may be found at https://www.modmdlabs.com/privacy-policy. To the extent permitted by HIPAA, each Party shall provide the other Party with protected health information in its possession as may be reasonably requested, consistent with the minimum necessary standard, as applicable, for payment and health care operations purposes (see 45 CFR 164.506) and public health purposes (see 45 CFR 164.512(b)(1)).
10. Compliance with Law
Each Party shall, at its own cost and expense, comply fully with all applicable federal, state, and local statues, laws, ordinances, rules, regulations, orders, licenses, permits or fees applicable to its operations and its performance under this Agreement, including without limitation, (i) environmental laws, (ii) state and federal laws relating to accessibility by and accommodation of disabled persons, (iii) application state and federal regulations regarding occupational safety and health, (iv) state and federal laws relating to discrimination, and (v) laws pertaining to the operation of laboratory testing and associated staff. modMD will perform tests in facilities that are compliant with the licensing and certification requirements of the federal Clinical Laboratory Improvement Amendments (CLIA) of 1988.
11. Insurance
Both Parties at their sole cost and expense, shall insure their activities in connection with this Agreement and obtain, keep in force and maintain insurance and amounts of coverage that typically are maintained for businesses similar to its business or as otherwise required by law.
12. Indemnification
Subject to the limitations set forth herein, modMD shall defend, indemnify, and hold Client, its directors, officers, modMD Personnel, and agents harmless from and against any and all third-party liability, loss, expense (including reasonable attorneys’ fees), or claims for injury or damages arising out of the performance of this Agreement, but only in proportion to and to the extent that such liability, loss, expense, attorneys’ fees, or claims for injury or damages are caused by or result from the gross negligence or intentional acts or omissions of modMD, its directors, officers, employees, or agents. Client agrees to defend, indemnify and hold harmless modMD, its officers, employees, and agents from and against any and all third-party liability, loss, expense (including reasonable attorneys’ fees), or claims for injury or damages arising out of Client’s performance of this Agreement, except to the extent caused by the breach, gross negligence, or willful misconduct of modMD. The indemnified party shall give prompt written notice of, reasonable assistance with respect to, and sole control of the defense and settlement of such claims to the indemnifying party, and shall not enter into any settlement or compromise any such claim without indemnified party’s prior written approval, which shall not be unreasonably withheld or delayed.
13. Limitation of Liability
MODMD MAKES NO EXPRESS, OR IMPLIED WARRANTY OR REPRESENTATION INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OF THE SERVICES OR THEIR FITNESS FOR A PARTICULAR PURPOSE. MODMD DOES NOT GUARANTEE THAT THE OPERATION OF THE MODMD PATIENT PORTAL WILL BE UNINTERRUPTED OR ERROR-FREE, AND CLIENT ACKNOWLEDGE THAT IT IS NOT TECHNICALLY PRACTICABLE FOR MODMD TO DO SO. UNDER NO CIRCUMSTANCES SHALL MODMD BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF USE, OR FOR PUNATIVE DAMAGES, IN CONNECTION WITH THE SERVICES AND/OR THE SUPPLY, USE OR PERFORMANCE OF OR INABILITY TO USE THE MODMD PATIENT PORTAL, THE STORAGE, TRANSFER, OR PROCESSING OF PATIENT DATA, OR IN CONNECTION WITH ANY CLAIM ARISING FROM THIS AGREEMENT, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT MODMD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE. IN NO EVENT WILL THE AGGREGATE LIABILITY OF MODMD FOR ANY MATTER RELATED TO THIS AGREEMENT EXCEED THE FEES PAID TO MODMD DURING THE MONTH PRIOR TO THE EVENTS GIVING RISE TO SUCH LIABILITY.
14. Force Majeure
The obligations of modMD hereunder may be suspended during any period where performance is prevented by acts of God, including any pandemic, civil or labor disturbance, or events beyond modMD’s reasonable control (a “Force Majeure Event”). In the event of a Force Majeure Event, the time for performance shall be extended by a period of time equal to the time lost by reason thereof. modMD will: (a) notify Client of any causes or circumstances which constitute a Force Majeure Event, the obligations which will be affected by such Force Majeure Event, the measures taken or to be taken to minimize the impact thereof, the schedule upon which such measures will be implemented, the anticipated duration of the failure to perform or delay, and documented evidence supporting the claim; and (b) use reasonable commercial efforts to mitigate the effect of such failure to perform or delay and to remedy the impact on the Services.
15. No Third-Party Rights
Nothing in this Agreement, express or implied, is intended to confer any rights or remedies under or by reason of this Agreement on any person other than the Parties and their respective permitted successors and assigns, nor is anything in this Agreement intended to relieve or discharge any obligation of any third party to either Party or give any third party any right of subrogation or action against any party to this Agreement.
16. Construction; Waiver
All of the terms and provisions contained herein shall inure to the benefit of and shall be binding upon the Parties and their respective successors and assigns. No reliance upon or waiver of one or more provisions of this Agreement shall constitute a waiver of any other provisions hereof. All references herein to this Agreement include all exhibits hereto, which are incorporated herein by reference. No provision of this Agreement shall be construed against either Party on the ground that such Party or its counsel drafted the provision. All headings and captions have been inserted for convenience only and shall not affect the interpretation of this Agreement. The words “include”, “includes” and “including” shall be deemed to be followed by the words “without limitation”. The use of the words “or”, “either” or “any” shall not be deemed to be exclusive. All references to any law unless otherwise stated are to such law as amended, amended and restated, modified or supplemented from time to time. All pronouns and any variations thereof will be deemed to refer to the masculine, feminine, neuter, singular or plural as the context may require.
17. Invalidity of Provisions
If any term or provision of this Agreement or any application thereof shall be invalid or unenforceable, any court of competent jurisdiction or arbitrator is hereby authorized to revise such provision to the extent necessary to render the provision as revised enforceable, reflecting to the greatest extent possible the intentions of the Parties with respect thereto, and notwithstanding such invalidity and unenforceability, the remainder of this Agreement and any other application of such provision shall not be affected thereby.
18. Entire Agreement
This Agreement together with any applicable SOW sets forth the entire agreement and understanding of the Parties regarding the transactions contemplated herein and therein and supersede all prior or contemporaneous negotiations, promises, covenants, agreements, representations, arrangements, undertakings and understandings relating to the subject matter hereof and thereto. No representation, promise, inducement or statement of intention has been made that is not embodied in this Agreement. The Parties shall not be bound by or held liable for any alleged representation, promise, inducement or statement not set forth herein. This Agreement may be amended, modified, or superseded only in a writing executed by both Parties.
19. Assignment
Client may not assign or transfer this Agreement without modMD’s prior written consent. Any attempted assignment or delegation in violation of this Section shall be null and void.
20. Representative Capacity
Each person signing this Agreement represents and warrants that he or she is authorized to execute the Agreement on behalf of the Party for whom his or her signature is affixed.
21. Choice of Law
This Agreement is entered into in California. The Parties expressly agree that this Agreement shall be governed by, interpreted, construed and enforced in accordance with the domestic laws of the State of California without regard to principles of conflicts law.
22. Arbitration
Any dispute in any manner arising out of or relating in any way to this Agreement, its enforcement or interpretation, or because of an alleged breach, default, or misrepresentation in connection with any of its provisions shall be submitted to binding arbitration; provided, however, either Party may seek provisional equitable remedies from any court of competent jurisdiction. Arbitrations will be conducted under the applicable JAMS rules. The parties to arbitration shall have all the same claims, legal rights, and remedies in arbitration that would be available in court. A single neutral arbitrator shall be selected in accordance with the applicable JAMS rules. Such arbitrator must be a retired Federal judge or retired judge of the Superior Court of any County in the State of California. The arbitration shall be held in Los Angeles County, California. The parties to arbitration shall have full right to use legal counsel at their own expense, subject to the immediately succeeding sentence. The arbitrator shall have the authority to award attorney’s fees or related costs to the prevailing party in any such arbitration. All costs of arbitration (including arbitrator fees) shall be paid equally by the parties to the arbitration. In arbitration, the Parties may conduct reasonable discovery and shall reasonably exchange non-privileged information relevant to the dispute. The arbitrator’s award shall be in writing and provide a written statement of the essential findings and conclusions. The arbitrator shall not have the power to commit any error of law or legal reasoning, and the award may be vacated or corrected on appeal to a state court of competent jurisdiction in the state of California for any such error. Subject to the immediately preceding sentence, any arbitration award may be enforced in any state court located in the state of California. All arbitration proceedings hereunder shall be governed by the California Arbitration Act and not the Federal Arbitration Act.
23. Notices
All notices and other communications hereunder shall be in writing and shall be deemed given when delivered (i) personally, (ii) on the third (3rd) succeeding business day after being mailed by registered or certified mail, deposited in the United States mail, postage prepaid, return receipt requested, (iii) the next succeeding business day after being sent by private over-night courier with receipt acknowledged by such courier, or (iv) email with an electronic receipt evidencing receipt thereof to the appropriate party at its address below its signature block on the signature page of this Agreement or at such other address of such Party, as shall be specified by written notice when in fact delivered pursuant hereto.
24. Counterparts; Electronic Signatures
This Agreement may be executed in one or more counterparts, each of which when executed shall be deemed to be an original, but all of which taken together shall constitute one and the same agreement. Counterparts may be delivered via facsimile, electronic mail (including .PDF or any electronic signature complying with the U.S. ESIGN Act of 2000, e.g., www.docusign.com) or other transmission method, and any counterpart so delivered shall be deemed to have been duly and validly delivered and be valid and effective for all purposes.